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Historic Houses

Located on Freemason St. —
Open Saturday and Sunday

Noon to 5 p.m.

Jean Outland Chrysler Library

Barry Arts Building at 4600 Monarch Way —
Tuesday-Thursday

10:30 a.m. - 3:30 p.m.

Moses Myers House

The oldest Jewish home in America open to the public as a museum offers a glimpse of the life of an early 19th century merchant family.
More about the house

About the Library

With an extensive collection of more than 106,000 rare and unique volumes relating to the history of art, the Jean Outland Chrysler Art Library is one of the most significant art libraries in the South. More about the library

Willoughby-Baylor House

Completed in 1794, this former home now presents a mix of art and artifacts. See what's on view

Located in Norfolk

One Memorial Place,
Norfolk, VA
Get Directions

While You're Here

Visit our Museum Shop
and the Wisteria Cafe.

Perry Glass Studio

A state-of-art facility on the Museum’s campus. See a free glassmaking demo Tuesdays–Sunday at noon. Like what you see? Take a class with us! More about the Studio

Moses Myers House

The home of the first permanent Jewish residents of Norfolk, this historic house offers a glimpse of the life of a wealthy early 19th-century merchant family.
More about the house

Jean Outland Chrysler Library

With an extensive collection of more than 106,000 rare and unique volumes relating to the history of art, the Jean Outland Chrysler Library is one of the most significant art libraries in the South. More about the Library

Weddings & Event Rentals

The perfect place for your big day or special event. Get the details

Take a tour

We offer a number of tours on different topics. More about tours

Jean Outland Chrysler Library

Visit one of the most significant art libraries in the South. More about the library

About the Chrysler

Our story spans well over 100 years. See where we began, how we grew, and where we're going. Explore our history

News and Announcements

See what's happening at the Museum, read Chrysler Magazine, and find our Media Center. Read now

Location

745 Duke Street
Norfolk, VA 23510
757-333-6299

Always Free Parking

Get Directions

Third Thursdays

Live art performances monthly.
See the archive

Studio Team

Meet the brilliant minds behind the Studio.
See the team

Studio Assistantship Program

Further your career and join us in Norfolk.
Applications available Fall 2019

The Masterpiece Society

Learn about this innovative group of museum supporters.
Meet the Masterpiece Society

Planned Giving

Help ensure the long-term success of the Museum.
Learn about planned giving

Historic Houses

Located on Freemason St. —
Open Saturday and Sunday

Noon to 5 p.m.

Jean Outland Chrysler Library

Barry Arts Building at 4600 Monarch Way —
Tuesday-Thursday

10:30 a.m. - 3:30 p.m.

Moses Myers House

The oldest Jewish home in America open to the public as a museum offers a glimpse of the life of an early 19th century merchant family.
More about the house

About the Library

With an extensive collection of more than 106,000 rare and unique volumes relating to the history of art, the Jean Outland Chrysler Art Library is one of the most significant art libraries in the South. More about the library

Willoughby-Baylor House

Completed in 1794, this former home now presents a mix of art and artifacts. See what's on view

Located in Norfolk

One Memorial Place,
Norfolk, VA
Get Directions

While You're Here

Visit our Museum Shop
and the Wisteria Cafe.

Perry Glass Studio

A state-of-art facility on the Museum’s campus. See a free glassmaking demo Tuesdays–Sunday at noon. Like what you see? Take a class with us! More about the Studio

Moses Myers House

The home of the first permanent Jewish residents of Norfolk, this historic house offers a glimpse of the life of a wealthy early 19th-century merchant family.
More about the house

Jean Outland Chrysler Library

With an extensive collection of more than 106,000 rare and unique volumes relating to the history of art, the Jean Outland Chrysler Library is one of the most significant art libraries in the South. More about the Library

Weddings & Event Rentals

The perfect place for your big day or special event. Get the details

Take a tour

We offer a number of tours on different topics. More about tours

Jean Outland Chrysler Library

Visit one of the most significant art libraries in the South. More about the library

About the Chrysler

Our story spans well over 100 years. See where we began, how we grew, and where we're going. Explore our history

News and Announcements

See what's happening at the Museum, read Chrysler Magazine, and find our Media Center. Read now

Location

745 Duke Street
Norfolk, VA 23510
757-333-6299

Always Free Parking

Get Directions

Third Thursdays

Live art performances monthly.
See the archive

Studio Team

Meet the brilliant minds behind the Studio.
See the team

Studio Assistantship Program

Further your career and join us in Norfolk.
Applications available Fall 2019

The Masterpiece Society

Learn about this innovative group of museum supporters.
Meet the Masterpiece Society

Planned Giving

Help ensure the long-term success of the Museum.
Learn about planned giving

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About — Careers

Work at Chrysler

It takes an entire team to do something big. We work hard to care for an impressive art collection of more than 30,000 objects and to create a welcoming and engaging environment for our visitors. We strive to make a difference in our community by bringing art and people together to enrich and transform lives. Help us fulfill that mission, and join the Chrysler team.

Visitor Services Manager
Full-time

The Chrysler Museum of Art is looking for a Visitor Service Manager. This position oversees the Museum’s visitor experience and leads the Gallery Host team. Successful candidates will be passionate about connecting people with art, have excellent customer service skills, and 2 to 4 years of direct customer service management experience in a similar or related setting. Weekend hours are required.

Expand to see full description

Job Title: Visitor Services Manager
Division: Visitor Services
FLSA Classification: Exempt
Reports to: Deputy Director for Visitor Experience
Revision Date: April 2019

Primary Purpose

Oversees the Museum’s visitor experience and leads the Gallery Host team.

Essential Functions

  • Hires, trains, schedules, coaches, evaluates, and manages all gallery hosts; Trains staff and ensures the highest standard of guest service satisfaction.
  • Serves as a role model for staff by providing world-class customer service to Museum visitors.
  • Protects the Museum and its collection by enforcing all applicable Museum rules and regulations. Ensures that Gallery Hosts do the same.
  • Serves as the primary point of contact for all Museum visitors.  Mediates customer complaints and responds to inquiries.
  • Ensures that staff members are in their assigned locations, dressed appropriately and performing job duties as assigned. Reassigns staff as necessary to accommodate for larger activities or events
  • Develops, plans and manages department operating budget and staffing.  Ensures proper administration of the budget throughout the year.
  • Creates and maintains an environment of teamwork among all staff members to best serve the mission of the Museum.
  • Serves as Museum management’s primary point of contact during evening and weekend hours.
  • Supports ongoing research to analyze and improve the quality of the museum experience and to provide accurate and timely information to make necessary adjustments.
  • Represents the Visitor Services department at cross-departmental meetings.
  • Functions as a substitute or supplement to gallery hosts, including working at all locations, during events, and leading public tours.
  • Performs other duties as assigned or required.

Required Education/Experience

Bachelor’s Degree preferred.  Must have 2-4 years of direct customer service management experience in a similar or related setting.  Extensive customer service experience required. Must be able to diagnose critical areas for attention, stay focused, and then translate strategies into concrete action.  Must also have a serious work ethic coupled with sound judgment, and be willing to “roll up the sleeves” to do what is needed in particular situations while also maintaining a “big picture,” strategic view.  Should possess excellent analytic, organizational, administrative, written and verbal communications.

Working Conditions

Requires intermittent sitting and standing /walking throughout the day and constant interaction with the public and employees.  Weekends and evening work are required. The general work schedule is Wednesday-Sunday.

Physical Requirements

Stooping, kneeling, bending, standing, squatting/crouching, crawling/kneeling, pushing/pulling, climbing (ladders) and reaching above the shoulders and lifting of up to 50 lbs. Lifting and transporting of moderately heavy objects, such as furniture, file cabinets, equipment, boxes, etc will be required.

To apply, please submit a resume and cover letter to Colleen Higginbotham at chigginbotham@chrysler.org.

Director of Education
Full-time

The Director of Education is responsible for developing high-quality educational initiatives that make the Museum’s collection and exhibitions meaningful for visitors and the community.

Expand to see full description

As a member of the senior management team, the person takes a leadership role in establishing institutional policies, practices, and direction.

Responsible for the development, coordination, and evaluation of all in-house learning programs and outreach educational activities, including the Library and the Wonder Studio. Develops, directs and manages the education department to create an educational plan that is geared towards different types of learners and learning experiences.

  • Works to establish and maintain the Museum as a center for lifelong learning—a community gathering place.
  • Develops and maintains intergenerational programs that offer sufficient variety to engage all members at an appropriate level.
  • Serves as a public face for the Museum with community leaders, arts and educational partners, donors and other museum professionals.
  • Oversees the development of digital interactive programs suitable for the Wonder Studio.
  • Provides leadership for the Museum’s effort to create and implement educational partnerships with other arts, cultural, educational, and civic organizations at the museum or off-site.
  • Oversees and promotes community outreach initiatives.
  • Manages all Education and Library employees (approximately 7 employees), and the Museum’s docents (approximately 80 volunteers).
  • Works with curatorial colleagues to ensure that gallery interpretation serves the needs of the Museum’s broad base of visitors.
  • Performs other duties as assigned or required.

Required Education/Experience

  • M.A. in Art History, Art Education, or Museum Education preferred.
  • Experience leading a museum’s education department. Experience managing a diverse workforce.
  • Excellent organizational skills.
  • Excellent communication skills.
  • Ability to engage and create rapport with a diverse audience. Dedicated to sharing knowledge and techniques for art appreciation and interpretation with visitors and volunteers.

The position will be based in a busy office environment and will be subject to frequent interruptions. Frequent evening and weekend work is required.

Must be able to lift and carry file boxes and other awkward items weighing up to 25 lbs., including up and down stairs. Requires intermittent standing, walking, sitting, squatting, stretching, and bending throughout the workday. Must be able to see and hear, or use prosthetics that will enable these senses to function adequately to assure that the requirements of this position can be fully met.

Interested candidates should submit a resume and cover letter to Mirna Blair, Human Resources Manager at mblair@chrysler.org. Please use subject line: Director of Education + your name

Gallery Host
Part-time

The Chrysler Museum of Art is looking for individuals to join our team as part-time Gallery Hosts in a role that blends security, service, and education. Gallery Hosts make regular rounds through the museum while greeting visitors, answering questions, enforcing rules, and engaging visitors in conversations about art. Successful candidates will be passionate about connecting people with art. A background in art history is a plus, but not required. Schedules average 15 hours per week. Weekend hours are required.

Expand to see full description

Job Title: Gallery Host
Division: Visitor Services
FLSA Classification: Non-Exempt
Reports to: Visitor Services Manager
Revision Date: November 2017

Primary Purpose

Ensures that visitors to the Chrysler Museum of Art and its facilities have a positive experience while maintaining a safe environment and protecting the Museum’s collection and loans. This includes answering questions, enforcing rules, looking out for suspicious behavior, providing assistance, and engaging visitors in casual conversations about works of art.

Essential Functions

  • Warmly greets all visitors, including opening the main entrance for visitors as they enter and exit.
  • Makes regular rounds through assigned galleries to monitor visitors and the facility, answer questions, enforce rules, and act as an ambassador for the Museum.
  • Leads and engages in conversation with visitors about the Museum and its collections, including the Historic Houses, Glass Studio, and special exhibitions. Obtains information from others within the organization, as necessary.
  • Actively sells Museum memberships in all locations.
  • Works in the Museum Shop greeting visitors, answering questions about merchandise, helping visitors select products, and processing sales.
  • Follows inventory control procedures regarding sales, inventory arrivals, and stock room organization.
  • Follows cash-handling procedures while processing admissions, class registrations, retail sales, and other transactions.
  • Register visitors and members for Museum classes, programs, and events. This includes remaining knowledgeable regarding current offerings.
  • Monitors visitors’ behavior and reports anything unusual to his/her supervisor.
  • Examines visitor packages/bags and offers coat check or locker options.
  • Opens and closes Museum facilities. Completes opening and closing check of Museum facilities and the collection.
  • Assures the security of the collection by enforcing Museum rules and regulations in public areas. Reports inconsistencies or damage immediately.
  • Greets visitors to the Glass Studio, collects waiver forms, enforces safety regulations, and completes injury reports.
  • Ensures visitors’ safety in the case of an emergency.
  • Administers exit surveys to visitors as instructed.
  • Promptly reports hazards and suspicious activity to his/her supervisor.
  • Attends weekly training sessions and continues to learn about the collection and exhibitions.
  • Plans and leads gallery talks/tours for visitors at the Museum and Historic Houses
  • Assist visitors to the Museum’s library with basic research
  • Performs other duties as assigned or required.

Required Education/Experience

High School diploma or equivalent and 1-2 years of customer service experience are required.  Must have a pleasant demeanor and a genuine interest in communication with members of the public and providing assistance to visitors.  Knowledge or interest in art is strongly preferred. Must have basic computer skills, technical aptitude is strongly preferred, so as to assist visitors with various interactive technology.

Working Conditions

During Museum hours, Gallery Hosts will rotate on a pre-determined schedule to various zones throughout the day.  Requires constant standing and walking throughout the day and constant interaction with the public.  Will be required to continually search for additional knowledge about our collections and special exhibitions.  Must attend weekly training sessions.

Physical Requirements

Must be able to see, hear, and communicate effectively with visitors.  Must be able to stand and walk during up to eleven (11) hour shifts with minimal rest breaks.  Must be able to occasionally lift and/or move up to 25 pounds unassisted.

To apply, please submit a resume and cover letter to Colleen Higginbotham at chigginbotham@chrysler.org.

Your cover letter should include the following:

  • Brief description of your work experience
  • Specific reasons for your interest in the position
  • Any particular skills and experience that directly relate to this position

Museum Docent
Volunteer

Docents are volunteer teachers or tour guides specially trained to educate and interact with Museum visitors of all ages about art in the Museum’s exhibitions and collections. The Chrysler Museum of Art seeks volunteers to join its team of docents, who form an essential part of the Museum’s Education Department. Through facilitating discussion and learning, docents enhance the visitor experience and provide a vital link between the art and our audiences. In addition to leading tours, assisting with programs, docents meet regularly for ongoing training and meetings.

Expand to see full description

Who can apply to the docent program?
Everyone interested is encouraged to apply. An ideal docent is a person with a passion for art and education and who enjoys having conversations with people from all walks of life. Prior teaching experience and knowledge of art history is helpful, but not required. While docents give tours to visitors of all ages, the majority of their tours are given to school groups ranging from pre-school through high school. Docent candidates need to be available weekdays, most often in the morning.

What are the qualifications?

  • An engaging personality and excellent communication skills.
  • Strong interest in the visual arts and culture and a genuine interest in teaching others.
  • Professional attitude toward fellow docents, Museum staff, and the public.
  • Dependability and promptness in attending all training sessions, meetings, and tours.

What are the requirements for becoming a docent?

Prospective docents undergo an extensive nine-month training course. The curriculum includes learning about the Chrysler’s encyclopedic collection, its wider art-historical context, visual thinking strategies, and effective tour techniques. Classes meet once a week from September through May and are taught by Museum staff, guest speakers, and seasoned docents. Upon successful completion of training, new docents are required to commit to leading tours at the Museum for a minimum of two years.

What are the requirements once I become a docent?

  • Must be a Chrysler Museum Member.
  • Must make an initial commitment of two years. After the first two years, docents may continue year by year.
  • Must attend all scheduled-docent training sessions and meetings.
  • Must attend training sessions, research and prepare tours, and attend continuing education classes as offered.
  • Must give 24 tours per year.
  • Must participate in an evaluation process so that the Museum can maintain standards of excellence for all docents.

Candidates for the docent program will be selected after a review of applications and brief interviews with members of the Education Department. Applications for these volunteer positions will be accepted through May 2019. Interviews for qualified applicants will occur by appointment during May and June 2019.

Meet like-minded individuals, learn about art, and advocate for the Chrysler Museum. Apply to the docent program today by contacting Ruth Sanchez at rsanchez@chrysler.org.

Join us for an open house with the Docent Council and Museum staff members on Thursday, April 18, 2019, at 10 a.m. in the Diamondstein Education Workshop.

From the Collection